1 Car Service Reviews

4.9 from 1777+ Google reviews

Every review below is genuine, straight from our customers. Filter by your car's brand or the service you need.

★★★★★

Great service fixing the AC on a Qashqui. Thanks Steve & team

Declan C.

★★★★★

Efficient service and comfortable lounge to wait in. Reasonably priced.

godwin T.

★★★★★

Had recently upgraded to a Toyota Noah Hybrid 1.8X and after driving it for a month, it was time for a service. Took my vehicle to 1 Car Service my go to service centre. As my vehicle is 4 and half years old, Jin the service advisor was on hand to provide his guidance and expertise to recommend what needed to be changed or repaired. He did a thorough inspection of the whole vehicle and recommended that the brake pads for both front and back needed to be changed as they had 30% left but the disc rotors were still good and no replacements were needed. The Engine oil and oil filter were changed together with the transmission oil. The aircon filter, engine air filter and the hybrid filter were all replaced accordingly. Jin kept me informed of the items that were replaced by sending me pictures and videos through whatsapp at each stage of the replacements. Jin also took the initiative to check my hybrid battery and found it to be in good condition at 99%. Jin is a patient, dedicated and efficient service advisor who carries out his responsibilities meticulously. I go to 1 Car Service because I like their honest, down to earth recommendations on the changes or repairs needed, their expertise, dedication from both their floor advisors (Jin, Moses and Steve) and mechanics who provide quality service from start to end. Kudos to 1 Car Service!!!

Philip Christopher S.

★★★★★

Great experience overall. Jin has been very communicative and transparent throughout, keeping me well informed on the services provided and any additional; needs. Have been bringing my Kia Stonic here for regular servicing and aircon repair.

Benjamin S.

★★★★★

The auto transmission oil change for my bmw grand tourer was done effectively & efficiently & same day collection of car was possible with value for money cost. Thank you 1Car Service and Jin my trusted service advisor

TRW

★★★★★

Jin is as usual - solid and reliable SNB5430J - Alan

Kim K.

★★★★★

Did my servicing on my A200. Everything is seamless. Appreciate the fast and professional service from the sales consultant, Jin

CS L.

★★★★★

No additional cost, no hidden cost, on time. Good after sales service from Jin too.

jin tong L.

★★★★★

Service advisor : Steve Car model : Hyundai Veloster Works Done : maintenance service and tyre change Feedback : Attentive and quick to respond. Able to sort out my maintenance efficiently. Thank you Steve and team!

Rajragavan S.

★★★★★

Service advisor : Steve Car model : Volvo V60 Works Done : Maintenance service, Wiper & Rear Trunk Damper Replacement Feedback : Recently brought my Volvo V60 in for a maintenance service, along with wiper and rear trunk damper replacement, and I’m very pleased with the overall experience. Steve, the service advisor, was professional, knowledgeable, and attentive from start to finish. He took the time to clearly explain the work that needed to be done and kept me updated throughout the servicing process, which gave me great confidence and peace of mind. The entire service was carried out efficiently, and the car was returned in excellent condition. The new wipers and rear trunk dampers are working perfectly, and the vehicle feels great after the maintenance service. I really appreciate the smooth coordination, transparency, and high level of customer care provided by Steve and the team. Excellent service experience overall, definitely deserving of a 5-star review. Highly recommended!

Jian Ming C.

★★★★★

Steve settle my issue very fast recommended to go here honestly satisfied.

APIT B.

★★★★★

Was having major aircon issues with the aircon in my Mercedes EQC400. The One Car team stripped it down and replaced the leaky coil. Did a great job and also did a fantastic wash and polish afterwards. When I collected the car it looked better than brand new! Had some follow up issues with the compressor and the team was super-helpful in sorting them quickly. Strongly recommend. Quality work, reasonable pricing, no hard sell and really good customer service from Steve. Will use again.

Gordon M.

★★★★★

Good and reliable service for BMW 320i. Went in for engine oil change, they did checks and recommended items for maintenance. Replaced tyres and did alignment, changed transmission and brake oil along with rear brake pads and rotors. Jin was an amazing service advisor! 💪🏻 10/10 recommended. Very transparent regarding the various prices. Car runs smoothly now. Thank you! Update - 04.04.26 Brought in my car as it had strong vibrations while idling and reversing. Battery also was low on capacity. They managed to replace the engine mounts and battery within a few hours. As usual they provide quotes before doing and work and are transparent in their pricing. Jin was a great help as always! 💪🏻🙏🏼 Thank you! Update - 12.05.26 Brought in my car for engine oil change. They suggested a throttle head cleaning and also a change of the spark plugs. As usual they provide quotes before doing and work and are transparent in their pricing. Car runs smoothly so far. Will be back for future services/repairs. 10/10 service from Jin as always! 🌟💪🏻🙏🏼 Thank you!

Jonathan G.

★★★★★

I was impressed with 1 Car Service, especially with my service advisor, JIN. After their expert maintenance of my Mercedes Hatchback, it runs smoothly without any problem.. I’ll definitely recommend their service to other Mercedes car owners. And I’ll certainly go back whenever my Mercedes needs their expertise. Thank u, 1 Car Service! Thank u, JIN!

Magdelene Naomi C.

★★★★★

Thanks Steve for handling my Macan repairs!

Tye Wei L.

★★★★★

Went to service car (Nissan X Trail) for the first time at this workshop. Great and postive experience given by Jin. Detailed checks were done and upon issues found, solutions and services were recommended.

elvin L.

★★★★★

Good job! Experience mechanic and coordinator. Look for JIN, really helpful guy.

Kelvin K.

★★★★★

Can spot the issue immediately and provide solutions and quotation. The quotation is fair . And the service is swift too. Good experience.

Mansell C.

★★★★★

Done my major servicing with 1Car. Jin (service engineer) did the servicing and provide details of the parts which needs replacement. He is tactful and friendly. My ride is Audi Q3 SB. Will recommend 1Car to others.

Shaik Hafiz B.

★★★★★

Service advisor : Steve Works Done : maintenance service and parts replacement Feedback : Friendly workshop and reasonable pricing. Steve is always helpful and get things done quickly for me. Totally recommended !

Grayson T.

★★★★★

I went down to repair the thermostat on my Mercedes B180, and the entire process was seamless from start to finish. Steve was very helpful and professional throughout. He also took the time to inform me that I might need to replace the thermostat piping soon, which I really appreciated. I would highly recommend Steve to anyone who needs help with their car.

Henry T.

★★★★★

Service advisor : STEVE Car model : AUDI A8L D5 Works Done : Service, Maintenance & Checks Feedback : Meticulous & Professional. The best I’ve encountered in 25 years of car ownership.

DESMOND H.

★★★★★

Great service from Steve in person (and DX via whatsapp). Brought an EV and was surprised at how professional, speedy, and pleasant the experience was. Even more surprising was the very reasonable pricing. Would recommend.

Jamin T.

★★★★★

SKA536K – Jin was very helpful in identifying and addressing the issues with my car engine. He even took photos of the parts that needed replacement before carrying out the repairs, which I really appreciated. Also, a big thank you to the mechanics who did an excellent job repairing my car. Truly appreciate the great service and support!

Norhaizan M.

★★★★★

Car model: Mercedes CLA180 Problem: air-conditioning; Fix: Cooling coil replaced Service advisor: Jin I had a positive experience with 1-Car Service for a cooling coil replacement. Jin was professional and never pressured me into the repair during the initial evaluation, even topping up my gas so I could take time to decide. When I returned for the fix, he kept me updated with photos, and patiently explained and answered my questions (even using a video for illustration), which was very reassuring as the dashboard had to be removed. The job was finished a day ahead of schedule, and the car was returned washed and cleaned. It has been a few days since the repair that I’m writing this review, and so far so good. For the service interaction, I am happy with Jin, he has been professional, patient, and most importantly, kept me updated, and explained. The workshop is busy, the entire complex in Autocity can get congested. I suggest calling in first to find a good time to drop off the car. I’d recommend 1-Car Service to my friends and family, and will go to them again.

Lyn P.

★★★★★

Smooth process from booking to completion of service of my BMW G30. They laid out the different service items for my confirmation before proceeding. Mid service they alerted me to another issue for my confirmation before changing the part. Also a decent lounge for you to rest or work while you wait for your car. Look for Steve, he will take care of you from start to end.

Amirul H.

★★★★★

Great friendly staff service and professionalism

Foo Say P.

★★★★★

The service was prompt and highly professional. Servicing of my 7 year old Audi A4 was done with care and pride. Very thorough in checking and will always advise the best and reasonable for the safety and serviceability of my car. I was served by JIN, who keeps me updated throughout the period of my car being in the workshop and even after service. He is friendly and clear in his explanation.

Lee Shee K.

★★★★★

Service advisor Jin is responsive as well as clear in his explanation. Volvo s60

lawrence L.

★★★★★

Honest and genuine

Hua Tiong G.

★★★★★

Jin and his team diagnosed all the problems with my old Audi and resolved them after my usual workshop wasn’t able to. Kudos to them!

Adrian C.

★★★★★

Did oil change, spark plugs replacement, transmission oil change for my Mercedes GLC and was happy with the service by service advisor Jin

Underdog

★★★★★

I am owner of BMW X1, yesterday there are warning sign shown. I drive down to 1 car service and it is handle by JIN . His technician use a software and identify is wear and tear of valve cover assembly. It is replace within half a day. Thanks

Alex Y.

★★★★★

Honda civic repaired . Very good service , quick response . please look for Steve .

Brian T.

★★★★★

Wonderful car service center, very efficient in troubleshooting vw sirrocco. Number one.

Helmi K.

★★★★★

Did a full servicing today for Audi A3 sedan including replacement of mechatronic (gearbox issue has been bugging me for a while but didn’t get around to fix it). Price for the mechatronic was more reasonable than the quote I got from my usual workshop, and I was able to collect the car within same day (previous workshop had to keep there a few days). Service advisor was JIN, very helpful and responsive.

Lee L.

★★★★★

Sent my S500 Mercedes for servicing. Found the staff, especially Jin to be efficient and professional. The performance of the car is superb after their care. Dr Naga

Nagaendran K.

★★★★★

Great service by Steve all round! Was honest with the diagnostic and shared with me progress of the car during the service with loads of updates and pictures. Thanks guys!

Tedrick F.

★★★★★

Recently do servicing here for my Hyundai Elantra, Staff JIN provided with very professional suggestion on those servicing items. I took a rest at rest room during the waiting time, a very smooth process, like the service here.🙂

Chao W.

★★★★★

Mercedes c180 acceleration jerking problem. Thanks Jin and his mech. They did comprehensive inspection for my car and give me useful proposal. I like the workshop. No BS, but hard working. Very good experience with 1 car service. Giving 5 stars for sure. After 6 months driving, car is got not much problems. Just went back to do the service after 6 months. Thanks for the excellent service. See u guys in 6 months. Thx Jin.

MAX P.

★★★★★

Great service from Steve

Ken C.

★★★★★

Yesterday went to the sin ming city workshop for my laws' mazda 3. Technician Steve was knowledgeable and efficient in detecting all issues with the car and listed the recommended solution. He is not pushy and suggest the necessary to change. Overall excellent services

Haikal H.

★★★★★

Steve managed to isolate the noise of my Volvo S60 T5. I thought it was the drive shaft but he found out that it was a loose component near the bumper. Saved me quite a lot of money.

Stephen Y.

★★★★★

⭐⭐⭐⭐⭐ Had a great experience with 1 Car Service. Sent in my BMW 523i for servicing and repairs, and the whole process was smooth, transparent, and professional. Jin, my service advisor, was very helpful and knowledgeable. He clearly explained the condition of my car and what needed to be done, without any hard selling. Services done included throttle body cleaning, spark plug replacement, transmission oil change, brake oil servicing, and engine oil with filter. They also replaced the valve cover assembly, engine oil sump with drain nut, gasket, and related components. I appreciated Jin and the team did a thorough check and highlighted other items like tyre wear and alignment for future attention. After the servicing, the car feels much smoother and drives better overall. Honest workshop with clear communication and good workmanship. Highly recommend Jin and the team at 1 Car Service 👍

Salehudin S.

★★★★★

I drive a BMW X3. Good service and price on regular servicing, engine oil top up.

Leow D.

★★★★★

Excellent service from start to finish for my Porsche Cayenne. Jin was professional, honest, and explained everything clearly before doing the work. My car was serviced on time and now runs smoothly. I also appreciated the attention to detail and friendly customer service. Highly recommended for anyone looking for a reliable workshop.

shawn Q.

★★★★★

Jin was very knowledgeable and answer all my queries. Thanks again for the excellent customer service.

T K.

★★★★★

Jin helped me well for my engine oil service and offered better oil alternatives for a good price. He also helped check my sensor and checked for other potential problems just in case.

Ishan P.

★★★★★

Jin from 1car was detailed in his explanation on the issues my car is facing, and put forth the recommendation with the pricing for my consideration. Non pushy (that’s important). During the maintenance process, he updated me with videos and pictures on the old parts and the new parts, to assure me on the shop’s integrity. Overall it’s a good experience. Will come again.

Dennis T.

★★★★★

Another routine servicing supported by Steve! Swift and provide insightful advise on what to perform with reasonable pricing.

Gavin K.

★★★★★

Steve - Thanks for the fast service.

Philip Chung Thau F.

★★★★★

Sent my Kia in for air conditioning repair. The staff were all very friendly and responsive. Special thanks to Steve for waiting for me!

Terry Z.

★★★★★

Great experience. Keep up the good work. My car had an engine fault. Steve arranged his technician to accompany me for a drive, after which a smoke pressure test confirmed the issue was due to a leaky charged air pipe. The repair was swift and my Peugeot RCZ is back to full power.

KS P.

★★★★★

Service advisor Jin was professional and quick to replies! Very helpful and effective with his work! Serviced car Volvo S60

Joei L.

★★★★★

Volkswagen golf, Car servicing , Good and fast! My service advisor Jin is very helpful. Thanks

Doris L.

★★★★★

Good service by Jin (service advisor) for my Toyota Sienta.

Robin C.

★★★★★

Very professional services and fast even though the workshop is very busy. Jin, the services coordinator was very helpful with updates, and respond instantly on watsapp.

Yewsoon Y.

★★★★★

Service Advisor Jin was very helpful and professional. He advised me what I needed to do for my Kia Forte K3. Highly recommended.

Bryan T.

★★★★★

Steve was very professional and helpful in resolving my air conditioning issue with my Audi A3. Highly reccomended, thanks a lot!

wanjavier

★★★★★

Replaced the Mechatronic unit of my Skoda Karoq with a refurbished one about a week ago at 1 Car Service. Comes with a 12-month warranty. Reasonable pricing & excellent service by Jin. Car is running smoothly again.

SHCh

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