What the owner reported
The owner contacted us about the Jaguar F-Pace suspension. The ride had changed, the front end was not as composed over road imperfections as it used to be, and there was some noise from the suspension on uneven surfaces.
This owner had been with us before. When the suspension quote came in, they went to check a price elsewhere and received a lower one. They came back to us anyway. The reason they gave was straightforward: they trusted the work would be done properly here, and a lower price on a job that is not done right is not a saving.
We appreciate that kind of loyalty and took it seriously. Every part of the job was done correctly, with original Jaguar specification parts, and nothing was added that was not needed.