What the owner reported
The owner booked the Sharan in for servicing, nothing dramatic, just the routine oil, filter and checks. While the car was up, our technician noticed coolant leaking. That is exactly the kind of thing a proper service should catch before it strands you.
The owner had a fair ask. Was it a pipe leaking or the tank leaking, and what would it cost to put right. He wanted to use original parts and he did not want to overpay. So we checked the whole cooling system properly and gave a clear, itemised quote before touching anything.