What the owner reported
The Volvo S80 came in with the aircon blowing warm. In Singapore, a car aircon that stops cooling is not a small inconvenience, it makes the car genuinely difficult to drive. The owner wanted the fault found and fixed properly.
We inspected the AC system, found the compressor was faulty, and then checked the condenser as well. When a compressor fails, debris from the failed unit can contaminate the condenser, so we always inspect both together. In this case the condenser also needed replacing.
We explained this clearly to the owner via WhatsApp and got the go-ahead to replace both before proceeding.