What the owner reported
The owner drove in with a Volvo V60 whose aircon had stopped blowing cold. It was still pushing air through the vents, but the air was warm, not cold. In the Singapore heat that turns a short drive into a sweat-soaked one, windows down, fan on full, and still no relief.
Low refrigerant is one common reason a system loses its cold, and refrigerant does not disappear on its own: it leaks. Topping up without finding where treats the symptom, not the fault. The ask was simple: find the real fault and fix it properly so the cold stays.