What the owner reported
The owner booked the BMW 5 Series in for a routine service.
During the service our team checked through the car. We found petrol leaking, engine oil leaking, transmission oil leaking and front suspension arms worn badly. We sent the owner a photo of each problem and an itemised quote before any repair started. The owner asked if it was all necessary. We confirmed these were the faults we had found, and the owner gave the go-ahead.