What the owner reported
The owner came in with a Nissan Qashqai that had started jerking forward. Every time the car came to a stop, it felt like it was changing gear with a small lurch. The gear changes had also started to feel slow and delayed when pulling away.
A jerk on take-off and a slow gear change are classic signs that something inside the automatic gearbox is wearing. We told the owner to bring it in so our chief mechanic could test it and see exactly what was going on, rather than guess. No charge to look.