What the owner reported
The owner's Audi A4 was leaking coolant badly. The car came in on a tow because the coolant tank kept running low, and topping it up was not holding. Coolant was clearly going somewhere, and fast.
A coolant leak like this is not something to drive on. The owner needed the car for travelling, so the worry was real: if the tank runs dry, the engine overheats, and an overheated engine turns a hose-and-gasket job into a major repair. On top of the coolant, there were oil spots showing too, so the engine was weeping oil as well. The ask was simple. Find every leak, fix it properly, and get the car back safe and reliable.