What the owner reported
The owner of a BMW 4 Series Coupe sent us a video of a knocking sound they heard when accelerating. Revving at idle did not bring it on. They asked to bring the car in the next day for us to check, and to change the brake fluid, which the car's computer said was due soon.
The engine oil had been changed with us about 5,000km earlier, in February. On the morning of the visit, the owner decided to change it again anyway. A knocking sound from a BMW engine can mean several things, from something simple to something more involved, so getting it checked was the right first step.