What the owner reported
The owner brought in a BMW 740Li, the long-wheelbase 7 Series flagship, for a major service. The car was a higher-mileage example that the owner clearly wanted to keep in good shape. There was also a noise coming from the front that he wanted checked.
A 7 Series is a big, heavy car that asks a lot of its brakes and its servicing. On a flagship like this, skipping a service or running brakes down to the metal does not save money, it just turns a planned job into a bigger bill. The owner wanted it inspected properly and a clear quote before anything was done, which is exactly the right way to look after a car like this.