What the owner reported
The owner brought in a Honda Odyssey that was no longer driving the way it should. On a family MPV that does a lot of stop-start city driving, a gearbox that is not shifting cleanly is more than an annoyance. It is the kind of fault that strands you with the whole family on board.
The owner's instruction was simple and clear. Do it up properly, fix whatever is spoilt, make it like new. So instead of patching one symptom, we set out to open the gearbox, see exactly what was worn, and quote on the real condition inside before doing any work.